Ideas for Vusion Manager

V:Link on Android 12: Keyboard persistently displays

Using V:Link on the latest Android 12, the on-screen keyboard continues to appear, even after toggling the top-right switch and repeatedly closing the keyboard manually.


Specifically:


  1. Open V:Link, switch to V-Rail mode. At this point, with the top-right switch toggled off, the keyboard can be dismissed and will stay off.

  2. Scan the V-Rail QR code. V:Link will then ask you to scan the QR code for a virtual label. At this point, the on-screen keyboard appears and will not stay dismissed. Toggling the top-right switch, using the keyboard dismiss button, etc will not keep the keyboard away.


This issue doesn't seem present on older versions of Android.

  • Guest
  • Nov 8 2021
  • Will not implement
  • Attach files
  • Guest commented
    November 09, 2021 14:06

    Thank you Alexandre.

    We have also raised this issue to the developper as well. I hope that he will be able to handle it soon.

    However, note that there are no release in December as it is the "freeze" period.

    BR,

    Emmanuelle

  • Guest commented
    November 09, 2021 13:24
  • Guest commented
    November 09, 2021 09:45

    Dear customer,

    Thank you for posting on our portal.

    This seems to be a bug from our current app and not an idea. For any bug correction, can you please open a ticket to your support contact so we can analyze the issue and provide a more detailed answer ?

    Thank you in advance for your understanding,

    BR,

    Emmanuelle Benferhat

    Software Product Manager