Hi,
We would like to be able to administrate our wake-up time of labels on our own in V:Cloud Manager. Meaning that an administrator of the retail chain shall be able to select one or plural stores and change the wake-up time and either define scheduled or on-demand for all labels in those stores.
This would enable us to optimize the performance of each store depending on the use cases used, shorten the lead-time and without involving you in every single case.
Hi David,
Noted, I keep this info on my mind for sure and If we have any changes, I'll keep you posted !
BR,
Emmanuelle
Hi,
I understand your point but to be able to serve our end-customers this is still a process that we as a partner shall be able to perform.
Best,
David
Hi David,
Unfortunately, the wake-up time for flashes has impacts on the battery of the labels and so on the warranty. This is why today this functionality is not available for all and can only be activated by our support team. Today we do not wish to let the feature accessible to all.
BR,
Emmanuelle
Hi Emmanuelle,
The question is concerning flash where we would like to administer the existing different wake-up times on our own (meaning no additional wake-up time is needed). Reason is that we have several different retailers using flash for different use cases meaning that we need to be able to change this on our own instead of involving the SES team.
Best,
David
Hi David,
Today the wake-up time can be changed only for flash.
Can you please explain me what is your need exactly for this feature ? What is the use case on your side that would need to have a better wake up time ?
Thanks you for your feedback,
BR,
Emmanuelle