Ideas for Vusion Manager

Battery Status Reset API

Hello AHA team.


Our customer is replacing the ESL battery.

They are currently replacing a ESLs that has BatteryBAD status, but this status will be retained for some time after battery replacement.


Below is an example of the battery state transition after battery replacement.
★AS-IS

■Day 0 : Before Battery replacing : Battery status is BAD.

■Day 1 : Battery replace : Battery status is BAD.

■Day 2 :Battery status is BAD.

■Day 3 :Battery status is BAD.

■Day 4 :Battery status is BAD.

■Day 5 :Battery status is BAD.

■Day 6 :Battery status is BAD.

■Day 7 :Battery status is GOOD.

There is a high possibility that they will accidentally exchange battery again between Days 2-5.

★To-Be

■Day 0 : Before Battery replacing : Battery status is BAD.

■Day 1 : Battery replace And We do Battery reset API.: Battery status become Unknown.

■Day 2 :Battery status is Unknown.

■Day 3 :Battery status is Unknown.

■Day 4 :Battery status is Unknown.

■Day 5 :Battery status is Unknown.

■Day 6 :Battery status is Unknown.

■Day 7 :Battery status is GOOD.


I would like an API that can reset the battery status of a specific ESL when the battery is replaced.


For example:

POST https://api-eu.vusion.io/vusion-pro/v1/stores/{storeId}/labels/battery/reset HTTP/1.1
Host: api-eu.vusion.io
Content-Type: application/json
Ocp-Apim-Subscription-Key: ••••••••••••••••••••••••••••••••
[
  {
    "labelId": "B3005E07"
  },
  {
    "labelId": "B3005E08"
  }
]


BR


Masui

  • Guest
  • Aug 22 2022
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  • Guest commented
    October 20, 2022 14:26

    Dear Masui san,

    Sorry for the late reply, after discussion with the team it is to be a misconfiguration or maybe a bug because this is not the expected behavior.

    I suggest you open a ticket to your support team so they can do a deeper analysis on your store configuration.

    BR,

    Emmanuelle


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  • Guest commented
    October 20, 2022 09:51

    Hello Emmanuelle san

    Thank you for your supporting.

    Do you have an update in this topic?

    BR

    Masui

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  • Guest commented
    September 19, 2022 09:04

    Hello Masui san,

    Sorry for this long reply, I am meeting the hardware team to discuss this topic. I'll come back to you as soon as possible.

    BR,

    Emmanuelle

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  • Guest commented
    September 13, 2022 08:13

    Hello Emmanuelle san

    Thank you for your reply.

    I understood.
    3 years ago, our team and CTO Andreas san had a discussion about the battery status.

    Among them, there was also a discussion on the pattern in which the notation of BAD returns.

    It was content that it will be displayed as BAD for several days.

    We look forward to result of HW team's discussion.

    BR,
    Masui

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  • Guest commented
    September 13, 2022 07:48

    Dear Masui san,

    Thank you for you idea and sorry for my late reply. We are digging into this topic to find the best solution.

    After review with out hardware team, you should not have to wait for 7 days before the label comes back to good. We will investigate this and check if there was a misconfiguration on your retail chain.

    Let me come back to you as soon as I have more information on this !

    BR,

    Emmanuelle

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  • Guest commented
    August 24, 2022 05:17

    Hello AHA team

    If this is difficult to implement, I think a fix that resets the battery status when the ESL is deleted would be good.

    BR

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