Ideas for Vusion Manager

[Bug]Dozens of APs suddenly go offline and will not recover unless we delete them in VCloud and add them again.

With LancomAP, I have experienced many times that dozens of APs suddenly go offline a few days after adding APs.

This is irreversible and if we do not delete the AP on VCloud, the AP will be offline forever.

Support hasn't been able to do anything about this for over a year, and customers are in trouble.

Could you please investigate and resolve the issue with R&D?

Ticket ID is CA#00491663

  • Guest
  • Dec 13 2023
  • Bug
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  • Guest commented
    06 Mar 13:05

    Dear customer,

    Thank you for this comment. Aha is not meant to handle and manage bugs. Please open a ticket to support and go through the standard process.

    Best,

    Emmanuelle

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