We are confronted more and more with the complaints from our Edeka stores that the time between the battery exchange and the update in V:Manager is too long (up to 9 days). It is incomprehensible to the market owners why the update takes so long and it is also not practical.
Therefore, we would appreciate if you could implement a task that can be executed after battery replacement to get a new battery status right after the battery exchange. The task should be allowed on one store, and it should be only allowed to be executed from Retail Chains Admins. Moreover, it would be great if the task run only on Labels with bad battery.
Task should be able to be set recurrently
Guest
I would like to expand on my idea. The sign should switch off after a battery change and immediately assume that the battery is good. If this turns out to be wrong within x days, it can still indicate that the battery is bad.
This is the case with all battery-operated devices today. This small adjustment would make the work much easier.
I would also like to see battery status in in the retail chain dashboard. Currently we have to check store by store
Dear customer,
Thank you for your idea.
We are currently working on a technical improvement on this topic. I hope I can be back with new elements soon.
Best,
Emmanuelle
Hello Heiko
Our customer had same issue in Japan.
SES can set new update settings for Battery check.
We can update battery status into 2 days.
I think you should ask the support team!