Ideas for Vusion Manager

As a workaround, If you do have access to the stores using API and that you are talking about 1 retailchain, you can try using
GET /stores/{storeId}/labels with the retailchain ID (not store ID)

If it is about several retailchain, it may need to be repeated on each retailchain

Example to search ESL ID AB00001 OR AB00002 under "test" retailchain:

GET https://api-eu.vusion.io/vusion-cloud/v1/stores/test/labels?search=%22AB000001%22%20OR%20%22AB000002%22&page=1&pageSize=50&includes=labelId,storeId

The output would be something like:

{
    "query": {
        "search": "\"AB00001\" OR \"AB00002\"",
        "includes": [
            "labelId",
            "storeId"
        ],
        "sort": [{
                "labelId": {
                    "order": "asc"
                }
            },
            {
                "creationDate": {
                    "order": "asc"
                }
            }
        ],
        "pageSize": 50,
        "page": 1
    },
    "count": 3,
    "values": [{
            "labelId": "AB00001",
            "storeId": "test.001"
        },
        {
            "labelId": "AB00001",
            "storeId": "test.002"
        },
        {
            "labelId": "AB00002",
            "storeId": "test.001"
        }
    ]
}

Hope it may help.

We have the same issues, stores have in the past handed over eSel's to each other, but find they dont work. We then get them sent to head office as faulty. But really they are registered to the original store that we have no idea who that would of been.
This would be of real help in helping us establish if the store does have its correct eSel's